The Forrester Wave™: AI Decisioning Platforms, Q2 2023
Vendors or products added in this year’s report may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were added in this report.
Vendors or products dropped from one year to the next may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were dropped in this report.
This evaluation includes 13 AI decisioning platform providers. Vendors were selected based on having a comprehensive, differentiated AI decisioning platform solution, being actively positioned and marketed in the AIDP category as defined by Forrester, meeting installed base and revenue requirements (at least 10 paying enterprise customers), and having sparked client inquiries or demonstrated market momentum.
A: Vendors may appear in one evaluation and not the next based on several factors: meeting or failing to meet inclusion criteria (minimum 10 paying enterprise customers, proven revenue), declining to participate in the evaluation process, changes in market positioning or product offerings, acquisition or business model changes, lack of client interest or inquiry activity, and changes in technology trends or market presence. Forrester evaluates vendors using materials provided by a specific cutoff date (February 9, 2023 for this report) and encourages readers to evaluate how the market and vendor offerings change over time.