Spotlight

Report:

The Forrester Wave™: Augmented Business Intelligence Platforms, Q2 2023

How does Forrester define the Augmented Business Intelligence Platforms market in 2023?

Augmented Business Intelligence platforms combine traditional enterprise BI capabilities (reporting, querying, data visualizations, descriptive and diagnostic analytics) with AI-driven features that empower users to become citizen data scientists. These platforms leverage machine learning and conversational UIs (NLQ/NLG) to democratize access to data and analytics across all decision-makers. Advanced organizations (91%) have significantly higher adoption rates than beginners (59%), making augmented BI a competitive differentiator and mission-critical platform for improving insights-driven business maturity.

Key Facts for The Forrester Wave™: Augmented Business Intelligence Platforms, Q2 2023 in 2023

How did the Augmented Business Intelligence Platforms market evolve in 2023?

What product features are required to be included in this year's evaluation?

What are the common features of top products in the Augmented Business Intelligence Platforms space?

No common features specified.

Scope Exclusions

Inclusion Criteria

Vendors must, among other requirements:

Offering Strengths — Relative Weighting

Strategy Strength — Relative Weighting

FAQs

Q: What does this research cover?

A: This research evaluates 14 leading augmented business intelligence platform providers across 27 criteria grouped into current offering (core enterprise BI, augmented BI/advanced analytics, conversational UI, enterprise functionality, deployment options, application development, and business app integration), strategy (vision, innovation, roadmap, partner ecosystem, adoption, and pricing), and market presence (revenue and customer base). The evaluation focuses on general-purpose, standalone enterprise BI platforms with native augmented BI capabilities targeting business users, not just data professionals.

Q: Who should use this research?

A: Technology and data professionals seeking to select an augmented BI platform for their organization should use this research. It helps decision-makers understand vendor strengths and weaknesses, compare platforms based on specific criteria important to their needs, and identify which vendors are best suited for different use cases such as native cloud deployments, hybrid environments, integration with specific business applications, or embedded analytics scenarios.

Q: What are the mandatory features of vendors included in this market?

A: All vendors included must offer: 1) A general-purpose, standalone enterprise BI platform (not embedded in business apps) capable of building any BI application, 2) Native augmented BI capabilities including single-click advanced analytics (anomaly detection, influencer identification, forecasting) and conversational UI with natural language query (NLQ) and generation (NLG), 3) Capabilities designed for business users beyond just data/analytics professionals, 4) Minimum $90M in BI product revenue demonstrating market viability, 5) Proven deployment at enterprise scale (1,000+ users) in large organizations, and 6) Regular discussion by Forrester clients indicating market mindshare and consideration.

Q: What are some reasons for not being included in this report?

A:

  • BI platforms embedded in transactional or operational business applications rather than standalone platforms
  • Platforms lacking native augmented BI capabilities (must have out-of-the-box ML features and conversational UI)
  • Platforms designed primarily for data/analytics professionals without business user focus
  • Insufficient market presence (less than $90M in BI product revenue)
  • Limited enterprise adoption or lack of large-scale deployments (fewer than 1,000 users)
  • Low mindshare among Forrester clients (infrequently discussed in inquiries)
  • Domain-specific or vertical-focused BI tools rather than general-purpose platforms
  • Platforms requiring separate purchases for augmented BI capabilities rather than native inclusion

Q: What should buyers consider when evaluating products in this market?

A:

  • Machine learning capabilities for deeper insights to address data scientist scarcity and empower citizen data scientists
  • Conversational UI quality (NLQ and NLG) for broader user access and self-service capabilities
  • Core enterprise BI strength as foundation remains critical despite commoditization
  • Deployment options including SaaS, client-managed cloud, on-premises, and hybrid flexibility
  • Number and types of connectors for business applications with live query, data ingest, and OOTB data models
  • Support for modern SDLC platforms (Git) for DevOps and embedded BI development
  • BI fabric and governance capabilities for metadata management and data democratization
  • Integration strength with existing technology ecosystem (cloud platforms, business applications)
  • Vendor's strategic vision, innovation roadmap, and partner ecosystem strength
  • Customer satisfaction levels, particularly with augmented BI features vs. core BI capabilities

Q: How has the Augmented Business Intelligence Platforms market evolved in 2023?

A:

  • AI and machine learning continue to augment traditional enterprise BI platform capabilities
  • Augmented BI empowers users to become citizen data scientists, addressing scarcity of professional data scientists
  • Conversational UIs (NLQ/NLG) democratize insights for users uncomfortable with complex point-and-click interfaces
  • Core enterprise BI remains foundational despite commoditization, as augmented features are still emerging
  • 91% of advanced maturity firms adopt augmented BI vs. 59% of beginners, creating competitive differentiation
  • About one-third of reference customers not yet using augmented BI functionality
  • Deployment flexibility (SaaS, client-managed, hybrid, multi-cloud) increasingly important
  • Integration with popular SDLC platforms (Git) for DevOps approaches gaining importance
  • Business application connectors with live query, data ingest, and OOTB data models in high demand

Q: What differentiates Strength of Offering vs. Strength of Strategy?

A: Current Offering (vertical axis) evaluates the strength of vendors' existing products including core BI capabilities, augmented analytics features, conversational UI, enterprise functionality, deployment options, application development capabilities, and business app integrations. Strategy (horizontal axis) assesses vendors' future direction including vision, innovation, product roadmap, partner ecosystem strength, market adoption levels, and pricing models. Market Presence (bubble size) reflects revenue and customer base, providing context on vendor scale and reach.

Reference

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