Spotlight

Report:

The Forrester Wave™: Commerce Services, Q1 2026

Top Products Added to Evaluation in 2026

Vendors or products added in this year’s report may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.

No vendors were added in this report.


Top Products Removed from Evaluation in 2026

Vendors or products dropped from one year to the next may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.

No vendors were dropped in this report.

Notable Context

The Forrester Wave evaluation is an assessment of the top vendors in the market; it doesn't represent the entire vendor landscape. More information about this market and additional vendors that Forrester considers to be notable for enterprise clients can be found in the corresponding report: The Commerce Services Landscape, Q3 2025.


FAQs

Q: Why do vendors appear one year and not the next?

A: Vendors that met the defined inclusion criteria but declined to participate in or contributed only partially to the evaluation are scored in accordance with Forrester's vendor participation policy and their positioning is published along with those of the participating vendors. For non-participating vendors, Forrester uses primary and secondary research including public information, data gathered via briefings, independently sourced customer interviews, and estimates to score vendors.


Q: How do I interpret a Forrester Wave?

A: https://www.forrester.com/policies/forrester-wave-methodology/

Reference

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