The Forrester Wave™: Commerce Solutions For B2B, Q2 2024
Vendors or products added in this year’s report may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were added in this report.
Vendors or products dropped from one year to the next may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were dropped in this report.
This evaluation focuses on commerce solutions for B2B providers. The market has evolved where vendors have built a balance between modern architecture and proven feature sets. The choice for buyers is selecting the vendor that was built for their particular business model, with feature sets, partners, and success teams tuned for industry use cases.
A: The report does not explicitly state why vendors appear one year and not the next. However, it notes that vendors are included based on specific criteria: substantial B2B product revenue (at least $20 million), strong support for B2B commerce functions, and a broad customer base of enterprise global clients with evidence of mindshare and adoption among Forrester clients. Vendors may not appear if they no longer meet inclusion criteria or if they decline to participate in the evaluation process.