The Forrester Wave™: Digital Process Automation Software, Q4 2023
Vendors or products added in this year’s report may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were added in this report.
Vendors or products dropped from one year to the next may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were dropped in this report.
A: Vendors are included based on specific inclusion criteria including: a modeling environment, strong global presence in at least two geographies (North America, EMEA, Asia Pacific, Latin America) with each contributing at least 15% of annual DPA product revenue, significant DPA product revenue (more than $20 million annually), support for adjacent automation capabilities (RPA, rules and decision modeling, collaboration, IDP, process and task mining), ability to support complex long-running processes and automation fabric principles, and Forrester mindshare through inquiries, consulting engagements, and market conversations. Vendors may not appear in subsequent evaluations if they no longer meet these criteria or decline to participate in the evaluation process.