The Forrester Wave™: End-User Experience Management Solutions, Q3 2024
Vendors or products added in this year’s report may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were added in this report.
Vendors or products dropped from one year to the next may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were dropped in this report.
A: Vendors may appear in one evaluation and not the next due to several factors: they may not meet the updated inclusion criteria (minimum $30M revenue, 300+ enterprise customers), they may decline to participate in the evaluation process, they may only partially participate (resulting in scoring according to Forrester's vendor participation policy), or market conditions and vendor offerings may change between evaluation periods. Forrester encourages readers to evaluate how the market and vendor offerings change over time, as indicated in the Wave Methodology section.