The Forrester Wave™: Marketing And Sales Data Providers For B2B, Q1 2024
The B2B marketing and sales data provider market has evolved from serving separate marketing and sales functions to providing a consolidated, shared operational database serving all revenue functions. The convergence of traditional demand marketing and account-based marketing (ABM), powered by improved intent data availability, requires coordinated efforts around an integrated view of prospects and customers incorporating critical business and behavioral signals. Modern providers must deliver alignment between marketing and sales execution, integrate across broad revenue operations platforms, and support efficient targeting strategies that move beyond massive standing databases to precision identification of prospects demonstrating active buying behaviors.
No common features specified.
Vendors must, among other requirements:
A: This research covers a comprehensive evaluation of 14 B2B marketing and sales data providers across 28 criteria. It evaluates providers' capabilities in firmographic (account) and demographic (contact) data, complementary data types, data acquisition and processing, discovery capabilities, integrations, security and compliance, and data management. The evaluation also assesses each provider's strategic vision, innovation, roadmap, partner ecosystem, pricing transparency, and global delivery capabilities.
A: This research should be used by marketing, sales, and operations professionals who are evaluating B2B data providers to support their revenue operations. It is particularly valuable for organizations seeking to: 1) Select a primary data provider to form the backbone of their sales and marketing database, 2) Identify providers that can drive alignment between marketing and sales execution, 3) Find solutions that integrate across their revenue operations technology stack (CRM, marketing automation, ABM, sales engagement platforms), and 4) Move beyond massive standing databases toward more efficient, targeted approaches focused on business fit and active buying behaviors.
A: Vendors must offer firmographic (account) and demographic (contact) data as primary offerings to support B2B marketing and sales databases across multiple industries. They must actively position themselves as the primary source for these data types, generate at least $10 million in annual revenue from B2B data and related services, and have significant mindshare among Forrester B2B clients as a potential primary data provider.
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A: Strength of Offering evaluates vendors' current capabilities in providing comprehensive B2B marketing and sales data, focusing on data coverage (firmographic, demographic, complementary), data quality processes (acquisition, processing, discovery), and operational capabilities (integrations, security, compliance, management). Strength of Strategy assesses vendors' forward-looking direction and market positioning, evaluating their vision for market evolution, innovation investments, product roadmaps, partner relationships, pricing models, and global expansion capabilities.