Magic Quadrant for 4G and 5G Private Mobile Network Services
Gartner defines 4G and 5G private mobile network (PMN) services as private wireless network deployment, operation and management services for the exclusive use by a given organization, to provide dedicated connectivity for people and assets of an enterprise setting. 4G and 5G PMN services are delivered as an end-to-end service that covers design, architecting, deployment and management, based on the 3GPP standards, in a specific enterprise location, with dedicated or a mix of shared assets, such as spectrum or core network.
No strategic planning assumptions provided.
Vendors must, among other requirements:
A: This research covers the evaluation of 12 PMN service providers for 4G and 5G private mobile network services. It assesses their Ability to Execute and Completeness of Vision in delivering end-to-end PMN services including network design, implementation, integration, and service management and support. The research focuses on providers' ability to deliver comprehensive services as the lead provider in several geographies with minimum dependencies on partners. It includes vendor strengths and cautions, quadrant positions (Leaders, Challengers, Visionaries, Niche Players), market overview, and evaluation criteria for both execution capabilities and strategic vision.
A: This research should be used by CIOs and technology decision makers who are evaluating and selecting providers for 4G and 5G private mobile network services across global or multi-regional deployments. It is particularly valuable for CIOs building PMN services who need to identify potential providers that can support their business objectives and assess providers for future capabilities. The research helps enterprises moving from functional silos to CIO-led, cross-functional procurement of larger, multisite, multicountry PMN services deals. CIOs and CISOs becoming decision makers for PMN service procurement can use this to determine whether suppliers can provide broader value beyond basic connectivity.
A: Vendors must support four core mandatory capabilities: 1) Network end-to-end sourcing - providing or sourcing all network elements (radios, packet core, transport) either directly or through third parties; 2) Network design - planning, designing and implementing solutions including site surveys, technology selection, architecture design, radio and capacity planning, security design, and cost determination; 3) Implementation and integration - installation, commissioning, integration testing and final end-to-end network testing with multiple deployment options; 4) Service management and support - including operations and maintenance with tiered support levels, performance and availability monitoring with SLAs, transparent governance models with clear responsibilities, service support for ongoing and project-based services, and SIM and subscription management. These capabilities must be provided either directly by the vendor or through managed third-party relationships where the vendor acts as prime contractor.
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A: Ability to Execute evaluates vendors on the quality of their multiregion, end-to-end PMN services offering that enables enterprises to improve their operational performance and efficiency. It focuses on current capabilities, operations, sales execution, customer experience, and the vendor's ability to deliver today. Completeness of Vision evaluates service providers on their ability to articulate logical statements about the market's current and future direction, innovations, customer needs, and competitive forces. It assesses understanding of market forces, strategic vision, innovation roadmaps, and how vendors plan to exploit market opportunities for future growth. Essentially, Ability to Execute measures current execution and delivery capability, while Completeness of Vision measures strategic understanding and future direction.