Magic Quadrant for Conversational AI Platforms
Vendors or products added in this year’s report may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were added in this report.
Vendors or products dropped from one year to the next may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were dropped in this report.
As this is a new Magic Quadrant, no vendors were added or dropped. The report notes that they review and adjust inclusion criteria for Magic Quadrants as markets change. As a result of these adjustments, the mix of vendors in any Magic Quadrant may change over time. A vendor's appearance in a Magic Quadrant one year and not the next does not necessarily indicate that Gartner has changed their opinion of that vendor. It may be a reflection of a change in the market and, therefore, changed evaluation criteria, or of a change of focus by that vendor.
A: A vendor's appearance in a Magic Quadrant one year and not the next does not necessarily indicate that Gartner has changed their opinion of that vendor. It may be a reflection of a change in the market and therefore changed evaluation criteria, or of a change of focus by that vendor.