Magic Quadrant for Managed Network Services
Vendors or products added in this year’s report may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
Vendors or products dropped from one year to the next may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
By 2027, 65% of new software-defined wide-area network (SD-WAN) purchases will be part of a single-vendor secure access service edge (SASE) offering, an increase from 20% in 2024. By 2026, generative artificial intelligence (GenAI) technology will account for 20% of initial network configuration, which is an increase from near zero in 2023. The MNS market is experiencing significant evolution with AI/machine learning capabilities becoming increasingly important for achieving shorter cycle times and higher quality services via automation.
A: Gartner reviews and adjusts inclusion criteria for Magic Quadrants as markets change. As a result of these adjustments, the mix of vendors in any Magic Quadrant may change over time. A vendor's appearance in a Magic Quadrant one year and not the next does not necessarily indicate that Gartner has changed its opinion of that vendor. It may be a reflection of a change in the market and, therefore, changed evaluation criteria, or of a change of focus by that vendor.