Magic Quadrant for Recurring Billing Applications
Vendors or products added in this year’s report may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were added in this report.
Vendors or products dropped from one year to the next may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were dropped in this report.
There are more than 240 vendors in the recurring billing applications market, and the vast majority did not meet the inclusion criteria for this Magic Quadrant. The majority of the 240 vendors in this market have less than $10 million in annual revenue. A recurring billing deployment is for the long term. Often, these systems are used for 20 or 30 years. Vendor viability is therefore a significant factor in the Ability to Execute score. This report excludes vendors with less than $10 million in revenue or with no sales growth. Gartner clients are seeking to procure cloud/SaaS software solutions. Therefore, this Magic Quadrant excludes on-premises products and hybrid cloud/on-premises products that fail to meet the strict definition of a cloud/SaaS application. Functional requirements for all industries are converging. Gartner expects vendors of cross-industry recurring billing solutions to dominate in the future. Hence, this report excludes vendors that have a solution specifically built for a single industry. Gartner expects companies to reduce the footprint of their ERP solutions and offload accounts receivable functionality to modern, SaaS recurring billing applications that can handle billing, collections and revenue recognition for all types of charges including one-time, fixed recurring, usage and projects. This report excludes vendors that cannot bill for fixed recurring and usage at a minimum.
A: A vendor's appearance in a Magic Quadrant one year and not the next does not necessarily indicate that Gartner has changed its opinion of that vendor. It may be a reflection of a change in the market and, therefore, changed evaluation criteria, or of a change of focus by that vendor.