Spotlight

Report:

Magic Quadrant for Search and Product Discovery

Top Products Added to Evaluation in 2024

Vendors or products added in this year’s report may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.


Top Products Removed from Evaluation in 2024

Vendors or products dropped from one year to the next may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.

No vendors were dropped in this report.

Notable Context

This is the first version of this Magic Quadrant for Search and Product Discovery, replacing the Market Guide for Digital Commerce Search. The market has evolved significantly with the emergence of generative AI and conversational search interfaces. Key market shifts include: the transition from relevance-focused to ROI-focused KPIs, automation of merchandising through AI, increased B2B digital commerce demand, emphasis on ease of interoperability with composable architectures, and disruption of underlying search technology with vector search, transformers, and LLMs replacing traditional keyword-based approaches.


FAQs

Q: Why do vendors appear one year and not the next?

A: This is the first Magic Quadrant in this category, so there are no vendors from previous years to compare. All 18 vendors included are new to this research format, though some may have been mentioned in the previous Market Guide for Digital Commerce Search. Vendors were included based on meeting specific criteria including: offering a SaaS digital commerce search and discovery product, supporting over 50 production customers, onboarding more than 5 customers in 2022, serving customers in multiple industry verticals and geographic regions, and having ARR software revenue exceeding $9 million from their search and discovery product.


Q: How do I interpret a Gartner Magic Quadrant?

A: https://www.gartner.com/en/research/methodologies/magic-quadrants-research

Reference

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