Spotlight

Report:

Magic Quadrant for Transportation Management Systems

How does Gartner define the Transportation Management Systems market in 2024?

Transportation management systems are software solutions that support multimodal planning and execution of physical transport of goods across the supply chain. They enable companies to manage varying levels of transportation complexity across multiple transport modes and geographic regions. TMS solutions provide the ability to manage the entire transportation life cycle of an order or shipment, including sourcing and procuring transportation capacity, creating shipment plans with order consolidation and carrier selection, enabling communications with carriers for execution, tracking and tracing shipments, matching transportation charges, and providing analytics for performance measurement.

Key Facts for Magic Quadrant for Transportation Management Systems in 2024

Strategic Planning Assumptions

No strategic planning assumptions provided.

How was the Transportation Management Systems market evolved in 2024?

What product features are required to be included in this year's evaluation?

What are the common features of top products in the Transportation Management Systems space?

Scope Exclusions

Inclusion Criteria

Vendors must, among other requirements:

Ability to Execute — Relative Weighting

Completeness of Vision — Relative Weighting

FAQs

Q: What does this research cover?

A: This research evaluates 16 vendors in the Transportation Management Systems market based on their ability to execute and completeness of vision. It focuses on solutions that address multimodal transportation needs including FTL, LTL, intermodal, rail, air, ocean, small package, and private/dedicated fleets, with emphasis on for-hire transportation where shippers contract with carriers for freight movements. The research covers must-have capabilities (planning, execution, analytics), standard capabilities (freight sourcing/procurement, visibility, settlement), and optional capabilities (appointment/dock scheduling, private fleet routing, parcel optimization, transportation modeling/forecasting, 3D load-building).

Q: Who should use this research?

A: Supply chain technology leaders and supply chain leaders responsible for evaluating and selecting Transportation Management Systems should use this research. It is particularly valuable for organizations looking to: manage disruptions and mitigate transportation risks, replace legacy or homegrown applications, upgrade from on-premises solutions to cloud-based TMS, implement a TMS for the first time, or move from outsourced transportation management to technology-enabled solutions. Organizations of varying sizes, operational complexity, industries, and geographic locations can benefit from this evaluation to understand the vendor landscape and make informed selection decisions.

Q: What are the mandatory features of vendors included in this market?

A: Mandatory features for TMS vendors include: (1) Availability as a stand-alone, self-service application independent of managed services; (2) Planning capabilities for optimized shipment plans including order consolidation, mode selection, routing, and carrier selection; (3) Execution capabilities to communicate with carriers and facilitate plan execution; and (4) Analytic capabilities with embedded reporting to measure KPIs such as on-time performance, emissions, and costs by various dimensions.

Q: What are some reasons for not being included in this report?

A:

  • Did not rank among top 20 TMS technology solution providers according to Customer Interest Indicator (CII)
  • Failed to meet minimum customer count requirements (30 live customers)
  • Insufficient new customer acquisition (less than 10 new deals in previous 12 months)
  • Lack of geographic diversity (fewer than 5 customers outside home region)
  • Insufficient revenue or growth metrics ($10M revenue or 20% three-year CAGR)
  • Limited industry breadth (fewer than 7 industries served)
  • Product does not support minimum 7 transportation modes
  • Solution not available via cloud deployment
  • Cannot function as stand-alone application independent of managed services
  • Does not support all must-have and standard TMS capabilities

Q: What differentiates Ability to Execute vs. Completeness of Vision?

A: Ability to Execute focuses on current operational effectiveness, product quality, viability, sales performance, market responsiveness, customer satisfaction, and implementation capabilities. These criteria evaluate how well vendors are performing today and their ability to deliver results. Completeness of Vision evaluates forward-looking strategic capabilities including market understanding, product strategy, innovation roadmaps, geographic expansion plans, and business model evolution. Vision criteria assess a vendor's understanding of future market needs and their strategic positioning to capitalize on emerging opportunities.

Reference

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