Spotlight

Report:

The Forrester Wave™: Integration Platform As A Service, Q3 2025

How does Forrester define the Integration Platform As A Service market in 2025?

iPaaS (Integration Platform as a Service) is evolving beyond traditional technical integration into business process orchestration powered by AI and automation. The market encompasses 10 major providers serving enterprise customers with platforms that integrate SaaS, microservices, and legacy systems. iPaaS now supports AI strategies through event delivery to AI agents, RAG (Retrieval Augmented Generation) data transformation, and tool libraries for AI agents. The market is moving toward Adaptive Process Orchestration (APO), which combines AI agents with deterministic and nondeterministic control flows. Key trends include democratization of integration through genAI-powered natural language interfaces, making integration accessible to less technical personas and citizen developers. Vendors are increasingly using AI to reduce the bottleneck of central integration teams as AI delivery increases integration demand.

Key Facts for The Forrester Wave™: Integration Platform As A Service, Q3 2025 in 2025

How did the Integration Platform As A Service market evolve in 2025?

What product features are required to be included in this year's evaluation?

What are the common features of top products in the Integration Platform As A Service space?

No common features specified.

Scope Exclusions

Inclusion Criteria

Vendors must, among other requirements:

Offering Strengths — Relative Weighting

Strategy Strength — Relative Weighting

FAQs

Q: What does this research cover?

A: This research evaluates the top 10 integration-platform-as-a-service (iPaaS) providers based on their current offerings, strategy, and customer feedback. It covers how iPaaS is evolving to support AI strategies, adaptive process orchestration, and democratized integration through genAI-powered tools. The evaluation assesses vendors across criteria including connectivity, automation, B2B integration, data integration, API management, ease of use, testing capabilities, and operational efficiency.

Q: Who should use this research?

A: iPaaS customers using this evaluation to inform a purchase decision should use this research to: 1) Understand how iPaaS supports AI strategies through event delivery, RAG, and AI agent tools; 2) Evaluate vendors' roadmaps for adaptive process orchestration and tool consolidation opportunities; 3) Assess vendors' capabilities for democratizing integration using genAI and natural language interfaces; 4) Compare vendor positions, strengths, and weaknesses across Leaders, Strong Performers, and Contenders; 5) Match vendor capabilities to specific use cases such as API-led integration, data integration, B2B/EDI, or business automation.

Q: What are the mandatory features of vendors included in this market?

A: To be included in this Forrester Wave evaluation, vendors must have: (1) At least $70 million in annual iPaaS revenue and 900+ enterprise customers, (2) Global reach with 2+ regions each producing at least 15% of product revenue, (3) IT usability suitable for building complex production integrations, (4) Features supporting API-based integration of both SaaS and on-premises applications, and (5) Demonstrated relevance to Forrester clients based on client interest, competitor mentions, service integrator investment, and Forrester recommendations.

Q: What are some reasons for not being included in this report?

A:

  • Insufficient revenue - Vendors must have at least $70 million in annual iPaaS revenue (e.g., SEEBURGER)
  • Insufficient enterprise customer base - Vendors must have at least 900 enterprise customers (e.g., Celigo, Tray.ai)
  • Does not meet iPaaS definition - Platform lacks sufficient integrated capabilities (e.g., AWS with disconnected integration components)
  • Retired vendor-managed cloud hosting - No longer provides iPaaS service model (e.g., TIBCO Software)
  • Divested iPaaS business - Vendor sold off iPaaS products to another company (e.g., Software GmbH sold webMethods to IBM)
  • Focus on midmarket rather than enterprise customers
  • Insufficient global reach - Does not have 2+ regions each producing 15%+ of revenue

Q: What should buyers consider when evaluating products in this market?

A:

  • iPaaS supports AI strategies by delivering triggering events to AI agents, transforming and storing data as chunked vectors for RAG, and providing libraries of tools for AI agents to act
  • iPaaS is evolving toward adaptive process orchestration (APO) - buyers with business automation needs should examine vendor roadmaps and seek tool consolidation opportunities
  • Integration must be democratized as central integration teams become bottlenecks - look for iPaaS offerings with genAI-enabled ease of use to federate integration tasks to LOB IT teams and citizen developers
  • Consider vendor positioning on AI and automation adjacencies as the market converges with robotic process automation, digital process automation, and low-code applications
  • Evaluate vendor capabilities across multiple integration patterns including API management, data integration, B2B/EDI, asynchronous messaging, and business process automation
  • Assess vendor strategy including vision for AI integration, innovation investment levels, product roadmap transparency, partner ecosystem strength, and pricing flexibility

Q: How has the Integration Platform As A Service market evolved in 2025?

A:

  • iPaaS is evolving toward adaptive process orchestration (APO) that uses AI agents, deterministic, and nondeterministic control flows to perform complex tasks
  • Integration platforms are increasingly supporting AI strategies through triggering events to AI agents, RAG data transformation, and providing tool libraries for AI agents
  • GenAI is enabling natural language user interactions to democratize integration to less technical personas and citizen developers
  • iPaaS vendors are converging with markets including AI agent-led platforms, robotic process automation, digital process automation, and low-code applications
  • Central integration teams are becoming bottlenecks as AI delivery increases demand for integration, driving need for federated integration capabilities
  • Long-term evolution may see iPaaS moving beyond APO into application generation platforms

Q: What differentiates Strength of Offering vs. Strength of Strategy?

A: Strength of Offering evaluates the current capabilities and features of the iPaaS product across technical dimensions including connectivity, automation, integration types (B2B, data, API), ease of development, testing, operations, governance, deployment options, and service levels. Strength of Strategy assesses the vendor's future direction and market approach through vision, innovation, product roadmap, partner ecosystem, customer adoption support, pricing models, and professional services offerings.

Reference

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