Magic Quadrant for Digital Experience Monitoring
Vendors or products added in this year’s report may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were added in this report.
Vendors or products dropped from one year to the next may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were dropped in this report.
This is the first version of the Magic Quadrant for Digital Experience Monitoring. It replaces the Market Guide for Digital Experience Monitoring. The DEM market has grown by 14.5% over the last two years. Growth in this market is driven by digital business transformation, the importance of user experience, and the widespread use of externally hosted and SaaS-based applications, which limit IT's insight and control. AI and machine learning will play a key role in the future of DEM.
A: We review and adjust our inclusion criteria for Magic Quadrants as markets change. As a result of these adjustments, the mix of vendors in any Magic Quadrant may change over time. A vendor's appearance in a Magic Quadrant one year and not the next does not necessarily indicate that we have changed our opinion of that vendor. It may be a reflection of a change in the market and, therefore, changed evaluation criteria, or of a change of focus by that vendor.