Magic Quadrant for Integration Platform as a Service
Gartner defines integration platform as a service (iPaaS) as a vendor-managed cloud service that enables end users to implement integrations between a variety of applications, services and data sources, both internal and external to their organization. iPaaS enables end users of the platform to integrate a variety of internal and external applications, services and data sources for at least one of the three main uses of integration technology: Data consistency (the ability to monitor for or be notified by applications, services and data sources about changes, and to propagate those changes to the appropriate applications and data destinations), Multistep process (the ability to implement multistep processes between applications, services and data sources), and Composite service (the ability to create composite services exposed as APIs or events and composed from existing applications, services and data sources). These integration processes, data pipelines, workflows, automations and composite services are most commonly created via intuitive low-code or no-code developer environments, though some vendors provide more-complex developer tooling.
No strategic planning assumptions provided.
Vendors must, among other requirements:
A: This research provides a comprehensive evaluation of the Integration Platform as a Service (iPaaS) market, analyzing 18 vendors across Leaders, Challengers, Visionaries, and Niche Players quadrants. It covers vendor capabilities for application integration, data integration, API management, process automation, and composite services. The report evaluates vendors on both Ability to Execute (including product capabilities, viability, sales execution, market responsiveness, marketing, customer experience, and operations) and Completeness of Vision (including market understanding, strategy, innovation, and geographic coverage). It includes detailed strengths and cautions for each vendor, market context, inclusion criteria, and guidance for vendor selection.
A: This research should be used by software engineering leaders, integration specialists, IT decision-makers, and business technology leaders who need to evaluate and select iPaaS vendors for their organizations. It helps buyers understand vendor positioning, assess which platforms align with their specific integration personas (integration specialists, software engineers, business technologists, or citizen technologists), evaluate vendor capabilities against their use cases (data consistency, multistep processes, or composite services), and make informed decisions about short-term tactical versus long-term strategic iPaaS implementations. The research is particularly valuable for organizations navigating the complex iPaaS market with over 150 vendors, helping them identify suitable vendors based on their industry, geography, technical requirements, and integration maturity level.
A: Mandatory features for vendors included in this market are: (1) A control plane that is provided to the customer as a cloud service, (2) The ability to be fully managed by the vendor for all software patches and updates, and (3) Tooling to enable end users to implement integration technology for use cases involving data consistency, multistep processes or composite services.
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A: Ability to Execute evaluates vendors' current capabilities and performance in the market, focusing on product quality, operational excellence, sales effectiveness, customer satisfaction, and overall viability. It assesses how well vendors deliver value today through their existing products, services, customer relationships, and market presence. Completeness of Vision assesses vendors' strategic direction and future potential, focusing on market understanding, innovation, strategic planning across products, business models, verticals, and geographies. It evaluates how well vendors anticipate and prepare for future market needs and their ability to influence market direction through thought leadership and strategic investments.