Magic Quadrant for Managed Network Services
Vendors or products added in this year’s report may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
Vendors or products dropped from one year to the next may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
The managed network services (MNS) market focuses on externally provided network operations center (NOC) functionality, as well as relevant network and security life cycle services. MNS providers are racing to upgrade their service delivery platforms with AI to improve performance and gain a competitive edge, but not all have done so consistently. The market is highly competitive and diverse, including pure-play MNS providers, network service providers, system integrators, and network equipment providers. During the past 12 months, MNS providers seeking a competitive advantage have rapidly expanded their investments in automated processes and AI to improve network visibility and end-user experience.
A: We review and adjust our inclusion criteria for Magic Quadrants as markets change. As a result of these adjustments, the mix of vendors in any Magic Quadrant may change over time. A vendor's appearance in a Magic Quadrant one year and not the next does not necessarily indicate that we have changed our opinion of that vendor. It may be a reflection of a change in the market and, therefore, changed evaluation criteria, or of a change of focus by that vendor.