Magic Quadrant for Collaborative Work Management
Vendors or products added in this year’s report may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
No vendors were added in this report.
Vendors or products dropped from one year to the next may indicate a change in the market, change in evaluation criteria, or change of focus by the vendor.
This Magic Quadrant assesses vendors' capabilities on the basis of their execution and future development plans. As vendors and the market are evolving, the assessments may be valid for only one point in time. Clients should not use this Magic Quadrant in isolation as a tool for selecting vendors and products. They should treat it as one reference point among the many required to identify the most suitable vendor and product. Clients should not disqualify a provider simply because it is not in this Magic Quadrant. Gartner's inclusion criteria results in analyzing the most established providers in the market, but other regional or local IT service providers may present better alternatives for your business requirements.
A: We review and adjust our inclusion criteria for Magic Quadrants as markets change. As a result of these adjustments, the mix of vendors in any Magic Quadrant may change over time. A vendor's appearance in a Magic Quadrant one year and not the next does not necessarily indicate that we have changed our opinion of that vendor. It may be a reflection of a change in the market and, therefore, changed evaluation criteria, or of a change of focus by that vendor.